RepoTrending RepoTrending
Weekly digest
$ trending --industry=customer-support

Trending customer support repos on GitHub.

Help desks, live chat, ticketing and support automation. 24 of the repos we track match customer support at high confidence, with 116,591 stars between them. The biggest is chatwoot/chatwoot at 38.5k stars.

How these repos were chosen

So far chatwoot/chatwoot has gained the most stars here (+346); a full week of numbers is ready on Oct 30.

Each repo is scored from three kinds of evidence: its GitHub topics, words in its description (whole words, any case) and words in its name. A strong term is worth 2 points and a weak one 1, one kind counts for at most 3, and the total is the confidence: high from 4 (two kinds agree), medium from 2, low at 1. A repo is in at most two industries. This page lists high repos only. The strong terms are:

#customer-support#customer-service#customer-care#customer-experience#customer-engagement#helpdesk#help-desk#ticketing#ticketing-system#live-chat#livechat#support-tickets#zendesk#intercom#osticket#osticket-alternative
“customer support”“customer service”“help desk”“helpdesk”“live chat”“ticketing system”“support tickets”“support agents”“customer queries”“customer inquiries”“shared inbox”“zendesk”“intercom”

A repo is listed only if it is a product you can use: GitHub says it is not a fork and not archived, it had a push in the last 12 months, it has a license, and it is not a list, a course, a tutorial or a template. Besides the repos that have a page here, we add repos from 300 stars up that we found by searching for the words of the industry and in GitHub topics, so a repo can be here before it has a full week of star numbers.

Of the 24 repos listed, all are high; 8 more matched at medium and 26 at low and are left out. On Oct 25, 2026 we read 150 sorted repos from all industries by hand, 50 at each confidence: 46 of 50 high (92%) were in the right industry, against 30 of 50 medium (60%) at medium and 19 of 50 low (38%) at low. The sample covers all industries, so expect an occasional repo here that does not belong.

Data of Oct 28, 2026 Updated 00:41 UTC 24 repos

Customer support repos trending today

  1. 01
    chatwoot / chatwoot

    Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬

    Ruby Stars gained per day, last 7 days: +46, +35, +95, +85, +85 +85 latest +8538.5k
  2. 02
    melgarafael / DeskcommCRM

    Open-source AI sales OS — self-hosted CRM with native AI agents + WhatsApp (WAHA). Open alternative to Kommo, Octadesk & Intercom for any business that sells by chat. MCP-ready, multi-tenant, LGPD.

    TypeScript Stars gained per day, last 7 days: +14, +16, +12, +14, +20 +20 latest +204.9k
  3. 03
    zammad / zammad

    Zammad is a web based open source helpdesk/customer support system.

    Ruby Stars gained per day, last 7 days: 0, +2, +3, 0, +9 +9 latest +96k
  4. 04
    useopendesk / opendesk

    The open-source support inbox + live chat and inbox collaboration for teams

    Go Stars gained per day, last 7 days: +6 +6 latest +6459
  5. 05
    abhinavxd / libredesk

    Open-source, self-hosted customer support desk in a single binary. A lightweight alternative to Intercom, Zendesk, Chatwoot.

    Go Stars gained per day, last 7 days: +4 +4 latest +43.1k
  6. 06
    RasaHQ / rasa

    💬 Open source machine learning framework to automate text- and voice-based conversations: NLU, dialogue management, connect to Slack, Facebook, and more - Create chatbots and voice assistants

    Python Stars gained per day, last 7 days: -2, +3, +1, +2, +1 +1 latest +121.4k
  7. 07
    freescout-help-desk / freescout

    FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox

    PHP Stars gained per day, last 7 days: +1 +1 latest +14.6k
  8. 08
    frappe / helpdesk

    Modern, Streamlined, Free and Open Source Customer Service Software

    Vue Stars gained per day, last 7 days: +1 +1 latest +13.5k
  9. 09
    faveosuite / faveo-helpdesk

    Faveo Open source ticketing system build on Laravel framework

    PHP Stars gained per day, last 7 days: +1 +1 latest +11.3k
  10. 10
    znuny / Znuny

    Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.

    Perl Stars gained per day, last 7 days: +1 +1 latest +1607

Customer support repos trending this week

This week's ranking is still filling up. Data collecting since Oct 23, 2026. We have 5 of 7 days. Showing the best of what we have, marked partial. Full ranking starts Oct 30.
5 / 7 daysData collecting since Oct 23
  1. 01
    chatwoot / chatwoot

    Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬

    Ruby Stars gained per day, last 7 days: +46, +35, +95, +85, +85 +85 latest +34638.5kpartial
  2. 02
    melgarafael / DeskcommCRM

    Open-source AI sales OS — self-hosted CRM with native AI agents + WhatsApp (WAHA). Open alternative to Kommo, Octadesk & Intercom for any business that sells by chat. MCP-ready, multi-tenant, LGPD.

    TypeScript Stars gained per day, last 7 days: +14, +16, +12, +14, +20 +20 latest +764.9kpartial
  3. 03
    zammad / zammad

    Zammad is a web based open source helpdesk/customer support system.

    Ruby Stars gained per day, last 7 days: 0, +2, +3, 0, +9 +9 latest +146kpartial
  4. 04
    useopendesk / opendesk

    The open-source support inbox + live chat and inbox collaboration for teams

    Go Stars gained per day, last 7 days: +6 +6 latest +6459partial
  5. 05
    RasaHQ / rasa

    💬 Open source machine learning framework to automate text- and voice-based conversations: NLU, dialogue management, connect to Slack, Facebook, and more - Create chatbots and voice assistants

    Python Stars gained per day, last 7 days: -2, +3, +1, +2, +1 +1 latest +521.4kpartial
  6. 06
    abhinavxd / libredesk

    Open-source, self-hosted customer support desk in a single binary. A lightweight alternative to Intercom, Zendesk, Chatwoot.

    Go Stars gained per day, last 7 days: +4 +4 latest +43.1kpartial
  7. 07
    freescout-help-desk / freescout

    FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox

    PHP Stars gained per day, last 7 days: +1 +1 latest +14.6kpartial
  8. 08
    frappe / helpdesk

    Modern, Streamlined, Free and Open Source Customer Service Software

    Vue Stars gained per day, last 7 days: +1 +1 latest +13.5kpartial
  9. 09
    faveosuite / faveo-helpdesk

    Faveo Open source ticketing system build on Laravel framework

    PHP Stars gained per day, last 7 days: +1 +1 latest +11.3kpartial
  10. 10
    znuny / Znuny

    Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.

    Perl Stars gained per day, last 7 days: +1 +1 latest +1607partial

Customer support repos trending this month

This month's ranking is still filling up. Data collecting since Oct 23, 2026. We have 5 of 30 days. Showing the best of what we have, marked partial. Full ranking starts Nov 22.
5 / 30 daysData collecting since Oct 23
  1. 01
    chatwoot / chatwoot

    Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬

    Ruby Stars gained per day, last 7 days: +46, +35, +95, +85, +85 +85 latest +34638.5kpartial
  2. 02
    melgarafael / DeskcommCRM

    Open-source AI sales OS — self-hosted CRM with native AI agents + WhatsApp (WAHA). Open alternative to Kommo, Octadesk & Intercom for any business that sells by chat. MCP-ready, multi-tenant, LGPD.

    TypeScript Stars gained per day, last 7 days: +14, +16, +12, +14, +20 +20 latest +764.9kpartial
  3. 03
    zammad / zammad

    Zammad is a web based open source helpdesk/customer support system.

    Ruby Stars gained per day, last 7 days: 0, +2, +3, 0, +9 +9 latest +146kpartial
  4. 04
    useopendesk / opendesk

    The open-source support inbox + live chat and inbox collaboration for teams

    Go Stars gained per day, last 7 days: +6 +6 latest +6459partial
  5. 05
    RasaHQ / rasa

    💬 Open source machine learning framework to automate text- and voice-based conversations: NLU, dialogue management, connect to Slack, Facebook, and more - Create chatbots and voice assistants

    Python Stars gained per day, last 7 days: -2, +3, +1, +2, +1 +1 latest +521.4kpartial
  6. 06
    abhinavxd / libredesk

    Open-source, self-hosted customer support desk in a single binary. A lightweight alternative to Intercom, Zendesk, Chatwoot.

    Go Stars gained per day, last 7 days: +4 +4 latest +43.1kpartial
  7. 07
    freescout-help-desk / freescout

    FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox

    PHP Stars gained per day, last 7 days: +1 +1 latest +14.6kpartial
  8. 08
    frappe / helpdesk

    Modern, Streamlined, Free and Open Source Customer Service Software

    Vue Stars gained per day, last 7 days: +1 +1 latest +13.5kpartial
  9. 09
    faveosuite / faveo-helpdesk

    Faveo Open source ticketing system build on Laravel framework

    PHP Stars gained per day, last 7 days: +1 +1 latest +11.3kpartial
  10. 10
    znuny / Znuny

    Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.

    Perl Stars gained per day, last 7 days: +1 +1 latest +1607partial

Most starred customer support repos

  1. 01
    chatwoot / chatwoot

    Open-source live-chat, email support, omni-channel desk. An alternative to Intercom, Zendesk, Salesforce Service Cloud etc. 🔥💬

    Ruby Stars gained per day, last 30 days: +46, +35, +95, +85, +85 +85 latest 38.5kcollecting 2019
  2. 02
    RasaHQ / rasa

    💬 Open source machine learning framework to automate text- and voice-based conversations: NLU, dialogue management, connect to Slack, Facebook, and more - Create chatbots and voice assistants

    Python Stars gained per day, last 30 days: -2, +3, +1, +2, +1 +1 latest 21.4kcollecting 2016
  3. 03
    uvdesk / community-skeleton

    UVdesk Open Source Community Helpdesk is a comprehensive ticketing support system designed for everyone, offering robust features to streamline customer support and collaboration.

    CSS Stars gained per day, last 30 days: -2, -2, +1, -1, -2 -2 latest 19.6kcollecting 2018
  4. 04
    zammad / zammad

    Zammad is a web based open source helpdesk/customer support system.

    Ruby Stars gained per day, last 30 days: 0, +2, +3, 0, +9 +9 latest 6kcollecting 2012
  5. 05
    melgarafael / DeskcommCRM

    Open-source AI sales OS — self-hosted CRM with native AI agents + WhatsApp (WAHA). Open alternative to Kommo, Octadesk & Intercom for any business that sells by chat. MCP-ready, multi-tenant, LGPD.

    TypeScript Stars gained per day, last 30 days: +14, +16, +12, +14, +20 +20 latest 4.9kcollecting 2026
  6. 06
    freescout-help-desk / freescout

    FreeScout — Free self-hosted omnichannel AI-powered helpdesk & shared mailbox

    PHP Stars gained per day, last 30 days: +1 +1 latest 4.6kcollecting 2018
  7. 07
    chaskiq / chaskiq

    A full featured Live Chat, Support & Marketing platform, alternative to Intercom, Drift, Crisp.

    TypeScript Stars gained per day, last 30 days: 0 0 latest 3.6kcollecting 2018
  8. 08
    frappe / helpdesk

    Modern, Streamlined, Free and Open Source Customer Service Software

    Vue Stars gained per day, last 30 days: +1 +1 latest 3.5kcollecting 2021
  9. 09
    abhinavxd / libredesk

    Open-source, self-hosted customer support desk in a single binary. A lightweight alternative to Intercom, Zendesk, Chatwoot.

    Go Stars gained per day, last 30 days: +4 +4 latest 3.1kcollecting 2024
  10. 10
    django-helpdesk / django-helpdesk

    A Django application to manage tickets for an internal helpdesk. Formerly known as Jutda Helpdesk.

    Python Stars gained per day, last 30 days: -1 -1 latest 1.7kcollecting 2010
  11. 11
    GitHamza0206 / simba

    OpenSource Production ready Customer service with built in Evals and monitoring

    TypeScript Stars gained per day, last 30 days: no days yet 1.5kcollecting 2024
  12. 12
    polonel / trudesk

    :coffee: :seedling: Trudesk is an open-source help desk/ticketing solution.

    JavaScript Stars gained per day, last 30 days: 0 0 latest 1.5kcollecting 2014
  13. 13
    faveosuite / faveo-helpdesk

    Faveo Open source ticketing system build on Laravel framework

    PHP Stars gained per day, last 30 days: +1 +1 latest 1.3kcollecting 2015
  14. 14
    cossistantcom / cossistant

    Open-source, customer support platform with fully customizable AI support agents for developers / startups shipping SaaS.

    TypeScript Stars gained per day, last 30 days: 0 0 latest 737collecting 2025
  15. 15
    tgoai / tgo

    Open-source AI Agent Customer Service Platform. Build AI agent teams with LLM orchestration, RAG knowledge base, multi-channel support, and human collaboration.

    TypeScript Stars gained per day, last 30 days: no days yet 644collecting 2025

22 of the 24 repos on this page have no page of their own here: they link straight to GitHub.

Questions

How does RepoTrending decide which repos are in customer support?

A repo is scored from three kinds of evidence: its GitHub topics (for example #customer-support, #customer-service, #customer-care and #customer-experience), words in its description (for example "customer support", "customer service" and "help desk") and words in its name. A strong term is worth 2 points and a weak one 1, one kind counts for at most 3, and the total gives the confidence: high from 4, which needs two kinds to agree. This page lists the 24 high repos; 8 more matched at medium and 26 at low and are left out. It reads no README and no code, and a repo can be in at most two industries.

What is the fastest-growing customer support repo on GitHub this week?

chatwoot/chatwoot leads so far (+346), but the weekly ranking is not complete yet: it is ready on Oct 30.

How accurate is the sort?

Not fully, but high is the level we trust. On Oct 25, 2026 we read 150 sorted repos by hand, 50 at each confidence: 46 of 50 high (92%) were in the right industry, against 30 of 50 medium (60%) at medium and 19 of 50 low (38%) at low. The sample covers all industries, so it says how reliable the sort is, not how clean this one page is. A word can mean something else in another field.

Other industries

Marketing and SEO · 74Sales and CRM · 40E-commerce · 82Finance and accounting · 81Trading and crypto · 69HR and recruiting · 6Education · 27Health and medical · 35Legal and compliance · 18Operations, ERP and inventory · 40Automation and workflow · 46Content and video · 146Data and analytics · 60Games · 106Real estate · 9
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